CENTRALIZATION
All intercoms connect outbound to a central server using the MQTT protocol. Thanks to this, devices reach the server without needing to configure inbound routes, and the server always knows the status of every intercom.
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REMOTE ACCESS WITHOUT CLIENT-SIDE NETWORK CONFIGURATION
All intercoms are remotely accessible without needing to open ports or configure inbound routes (port forwarding) on the routers at each installation. The devices themselves establish the outbound connection to the central MQTT broker, so all they need is outbound internet access. This removes the dependency on a fixed IP at the intercom's location and greatly simplifies deployment on third-party networks, where control over the router is usually not available. -
TWO-LAYER AUTHENTICATION
The system separates device authentication from user authentication:- Device authentication: each intercom authenticates against the MQTT broker using its own credential scheme before it can publish or subscribe. Only legitimate devices can establish communication with the platform.
- User authentication: independently, operators accessing the intercoms through the panel must identify themselves with their own credentials. This way, a device's access to the infrastructure and a person's access to manage that device are two separate, independent barriers.
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MANAGEMENT EQUIVALENT TO THE LOCAL WEB INTERFACE
The remote panel offers the same functionality as the device's own configuration web interface, with an identical look and the same parameters. The operator works from the browser exactly as they would if connected locally to the intercom, with no additional learning curve. This includes:- Full device configuration (same parameters as the local UI).
- Device file management.
- Firmware updates.
- Real-time device status display.
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DIAGNOSTIC LOGS
The system allows real-time viewing of the device's diagnostic logs, as well as exporting them to a file for later analysis. This makes support and troubleshooting easier without needing to travel to the site. -
AUTOMATIC FIRMWARE UPDATES
The system allows automatic firmware updates to be enabled. With this feature enabled, devices periodically and automatically check whether new firmware versions are available on the server and download them without manual intervention. Simply upload the update to the platform and the whole fleet of devices updates itself, ensuring the entire fleet stays on the latest version in a centralized, unattended way.